Privacy Policy + Terms & Conditions

Effective Date: August 14, 2026

Privacy Policy

At VitalCore Wellness, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, place an order, contact us, or use our services.

Information We May Collect

We may collect information you voluntarily provide, including your:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Order and transaction information

  • Messages, inquiries, or information submitted through our contact forms

Our website and service providers may also automatically collect limited technical information, such as browser type, device information, IP address, and information about how visitors use our website.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Arrange pickup or delivery

  • Communicate with you about purchases or services

  • Respond to questions and customer-service requests

  • Improve our website, products, and services

  • Prevent fraud and protect our business and customers

  • Comply with applicable legal obligations

Payment Information

Payments may be processed through third-party payment processors. VitalCore Wellness does not necessarily receive or store your complete credit or debit card information. Payment providers handle payment information according to their own privacy and security practices.

Sharing of Information

We may share information with trusted service providers when reasonably necessary to operate our business, including website hosting, payment processing, order fulfillment, delivery, analytics, and other business services.

We do not sell your personal information for money.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, property, or business.

Cookies and Website Technology

Our website may use cookies and similar technologies to operate properly, remember preferences, analyze website activity, and improve the customer experience. Your browser may allow you to limit or disable certain cookies.

Data Security

We take reasonable measures to protect personal information under our control. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

VitalCore Wellness does not knowingly collect personal information from children under 13 through our website. If we learn that such information has been collected unintentionally, we will take reasonable steps to delete it.

Your Privacy Choices

You may contact us to ask questions about personal information you have provided to VitalCore Wellness or to request that certain information be corrected or deleted, subject to applicable law and legitimate business recordkeeping requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Terms & Conditions

By accessing the VitalCore Wellness website or purchasing our products or services, you agree to these Terms & Conditions.

Products and Services

We make reasonable efforts to accurately describe our products, ingredients, services, pricing, and availability. Product appearance, color, flavor, ingredients, packaging, and availability may occasionally vary.

All purchases are subject to availability and acceptance of your order.

Pricing and Payment

Prices displayed on our website are shown in U.S. dollars unless otherwise stated. Applicable taxes, delivery charges, or other fees may be added during checkout when required.

Payment is due according to the payment options presented at checkout.

Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including situations involving product availability, suspected fraud, pricing errors, or incorrect product information.

If an order is canceled after payment has been processed, an appropriate refund will be issued when required.

Shipping, Pickup & Delivery

Shipping, pickup, and delivery are governed by our Shipping, Pickup & Delivery Policy.

Customers are responsible for providing complete and accurate delivery or pickup information.

Returns, Refunds & Cancellations

Returns, refunds, cancellations, and order changes are governed by our Returns, Refunds & Cancellation Policy.

Wellness Information

Information provided on the VitalCore Wellness website is intended for general educational and wellness purposes and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

VitalCore Wellness products and website information are not substitutes for professional medical advice, diagnosis, or treatment.

Allergies and Dietary Considerations

Customers are responsible for reviewing product ingredients before consumption and informing us of relevant allergies or dietary concerns when appropriate.

Our products may be prepared or handled in environments where multiple ingredients are present. We cannot guarantee that every product will be completely free from trace amounts of allergens.

Intellectual Property

Unless otherwise stated, the VitalCore Wellness name, branding, website content, graphics, photographs, product descriptions, and other original materials are owned by or licensed to VitalCore Wellness and may not be copied, reproduced, or commercially used without authorization.

Website Availability

We may modify, suspend, update, or discontinue portions of our website, products, or services when reasonably necessary. We do not guarantee uninterrupted website availability.

Limitation of Liability

To the fullest extent permitted by applicable law, VitalCore Wellness will not be responsible for indirect, incidental, or consequential damages arising from use of our website, products, or services.

Nothing in these Terms & Conditions excludes or limits rights or remedies that cannot legally be excluded under applicable law.

Governing Law

These Terms & Conditions are governed by applicable laws of the United States and the State of Rhode Island, without limiting any consumer rights provided by applicable law.

Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated terms will be posted on this page with an updated effective date.

Contact Us

Questions regarding this Privacy Policy or these Terms & Conditions may be submitted through the Contact Us page on our website.