Returns, Refunds & Cancellation Policy

At VitalCore Wellness, our products are prepared with quality, freshness, and care. Because many of our products are fresh, perishable, and made for consumption, we are unable to accept returns once an order has been delivered or picked up.

Returns
For health and food-safety reasons, fresh juices, wellness shots, prepared beverages, and other perishable products cannot be returned.

Refunds
If your order is damaged, incorrect, missing an item, or you believe there is a quality issue, please contact VitalCore Wellness as soon as possible after receiving your order. We may request photographs or other information so we can review the issue.

When appropriate, we may offer a replacement, store credit, or refund. Refunds are handled on a case-by-case basis and, when approved, will be returned to the original payment method.

Cancellations
Orders may be canceled before preparation has begun. Once an order has entered preparation or production, it may no longer be eligible for cancellation because our products are prepared fresh.

For wellness packages, scheduled services, or special orders, additional cancellation requirements may apply and will be communicated at the time of purchase or booking.

Order Changes
If you need to change your pickup or delivery details, please contact us as soon as possible. We will make reasonable efforts to accommodate changes, but changes cannot be guaranteed once preparation or delivery has begun.

Contact Us
Questions or concerns about an order can be submitted through the Contact Us page on our website.

“Nothing in this policy limits any rights you may have under applicable consumer-protection law.”